> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bnplx.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Dashboard Overview

Your command center for all BNPL operations. Track performance, manage transactions, and configure your payment setup from one place.

## Home

Your starting point. Quick insights into today's activity, recent transactions, and system health at a glance.
See real-time metrics, pending actions, and performance highlights. Perfect for daily check-ins and spotting trends.

## Operations

Manage your day-to-day payment operations and customer interactions.
Handle everything from transaction monitoring to customer support. Your operational command center.

1. **Payments**<br />
   Track all payment transactions, view statuses, and drill down into individual payment details.
   Filter by date, amount, status, or provider. Export reports and investigate failed transactions.

2. **Refunds**<br />
   Process and monitor refunds. Handle customer returns with full transaction history and reconciliation.
   Initiate partial or full refunds directly from the dashboard. Track processing status and settlement times.

3. **Customers**<br />
   Manage your customer database. View payment histories, preferences, and customer insights.
   Search customers by email, phone, or transaction ID. Access complete payment timelines and behavior patterns.

***

## Connectors

Configure your payment infrastructure and provider connections.
Set up multiple BNPL providers and manage their configurations. Control which providers are active.

1. **Payment Processors**<br />
   Set up and manage your BNPL provider integrations. Configure multiple providers and routing preferences.
   Add new providers, test connections, and update credentials. Monitor provider health and performance metrics.

***

## Analytics

Data-driven insights to optimize your payment performance.
Visual dashboards with key metrics, trends, and comparisons. Export data for deeper analysis.

1. **Payments**<br />
   Deep dive into payment metrics, conversion rates, approval rates, and revenue analytics.
   Track daily, weekly, and monthly trends. Compare provider performance and identify optimization opportunities.

2. **Refunds** <br />
   Monitor refund patterns, processing times, and impact on your business metrics.
   Understand refund reasons, seasonal patterns, and customer behavior. Optimize your refund policies.

***

## Workflow

Optimize your payment flows for better performance and customer experience.
Configure smart routing and pricing strategies. A/B test different configurations for maximum efficiency.

1. **Routing**<br />
   Configure intelligent payment routing. Direct transactions to the best-performing providers based on your criteria.
   Set rules based on amount, geography, customer type, or provider performance. Enable automatic failover.

2. **Surcharge**<br />
   Set up and manage payment surcharges. Configure fees and pricing strategies across different payment methods.
   Define percentage or fixed fees per provider. Set minimum thresholds and customer-specific pricing.

***

## Developers

Technical configuration and integration management for your development team.
All the tools your developers need for smooth integration and ongoing maintenance. Documentation included.

1. **Payment Settings**<br />
   Configure payment flows, authentication settings, and integration parameters.
   Set webhooks, callback URLs, and timeout settings. Configure customer authentication flows and security options.

2. **API Keys**<br />
   Generate, manage, and rotate your API credentials for sandbox and production environments.
   Create environment-specific keys with different permission levels. Monitor API usage and rate limits.

***

## Settings

Business configuration and account management.
Configure your business setup, team access, and payment options. Keep everything up to date.

1. **Business Details**<br />
   Update your company information, contact details, and account preferences.
   Manage legal entity information. Update notification preferences.

2. **Business Profiles**<br />
   Manage multiple business profiles if you operate across different markets or brands.
   Create separate profiles for different business units. Configure unique settings and branding per profile.

3. **Configure Payment Method Types**<br />
   Enable and configure different BNPL options and payment types for your customers.
   Choose which payment methods to offer. Set limits, terms, and eligibility criteria for each option.

4. **Users**<br />
   Manage team access, roles, and permissions across your bnplx.io account.
   Invite team members, assign roles, and control access levels. Monitor user activity and manage permissions.